Shipping policy
Shipping Policy
Thank you for shopping with Salty Construction Co. Each shirt is custom printed after your order is placed. Because our products are made specifically for each customer, they require production time before they are ready to ship.
Order Processing
Most orders are printed, processed, and prepared for shipment within 2–7 business days. Processing times may be longer during holidays, product launches, sales, or periods of high order volume.
Because each shirt is custom printed, production and shipping timelines may vary. We will always do our best to provide accurate estimates, but production and delivery dates are not guaranteed.
Estimated Shipping Times
After your order has been printed and prepared, estimated shipping times are:
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United States: 3–7 business days
These estimates do not include production time. Delivery times may vary depending on the destination, shipping carrier, weather, customs processing, and other circumstances outside our control.
Tracking Information
Once your order ships, you will receive a shipping confirmation email containing tracking information. Tracking may take up to 48 hours to update after the carrier receives the package.
Some orders may ship in separate packages. In those cases, you may receive more than one tracking number.
Shipping Delays
Once an order has been transferred to the shipping carrier, delivery is managed by the carrier. Salty Construction Co. is not responsible for delays caused by:
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Carrier disruptions
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Severe weather
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Incorrect or incomplete shipping addresses
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Customs inspections
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High seasonal shipping volume
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Other events outside our reasonable control
Please allow additional time during holidays and other peak shopping periods.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please contact us as soon as possible if you notice an error. Because orders may begin production shortly after purchase, we cannot guarantee that an address can be changed once the order has entered production.
Orders returned because of an incorrect, incomplete, or undeliverable address may require the customer to pay additional shipping costs before the order can be reshipped.
Lost or Missing Packages
If your tracking information shows that your package was delivered but you have not received it, please:
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Check around your property and delivery location.
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Ask household members or neighbors.
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Contact the shipping carrier for additional delivery details.
If the package still cannot be located, contact us within 7 days of the marked delivery date, and we will help review the situation.
Salty Construction Co. is not responsible for packages stolen after confirmed delivery.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or incorrect, contact us within 14 days of delivery. Please include your order number and clear photos of the item and packaging.
After reviewing the issue, we may provide a replacement or another appropriate resolution. Please do not return an item without contacting us first.
International Orders
International customers are responsible for any customs duties, import taxes, handling fees, or other charges assessed by the destination country. These charges are not included in the product or shipping price and are not controlled by Salty Construction Co.
Customs processing may also cause additional delivery delays.
Contact Us
For questions regarding your order or shipment, contact us at:
saltyconstructionclothing@gmail.com
Please include your name and order number so we can assist you as quickly as possible.